Please note that unfortunately there are currently no sales at the box offices at Haus der Berliner Festspiele and at Gropius Bau. Customer service by telephone is available Monday to Friday, 11:00 to 15:00.
You can still buy tickets for Musikfest Berlin events in the Berliner Festspiele Webshop.
Return of tickets related to COVID-19
All of our events up to 31 May 2020 have been canceled in order to curb the spread of coronavirus (COVID-19).
This affects the festivals MaerzMusik – Festival for Time Issues (20 – 29 March), Theatertreffen (1 – 17 May), Theatertreffen der Jugend (22 – 30 May) and the dance guest performances “Rain (live)” (2 – 4 April) and “Achterland” (5 – 7 April) by Anne Teresa De Keersmaeker | Rosas in the Haus der Berliner Festspiele. The planned film series “Sundays for Hong Kong II” (15 March – 26 April) at Gropius Bau is also cancelled.
Purchased tickets can be returned and will be reimbursed. Please contact us via e-mail () or by post (Schaperstr. 24, 10719 Berlin). Tickets purchased via our webshop will be reimbursed as credit to the payment medium used for the purchase. If you purchased tickets at the box office or by phone, we will need the tickets (e-mailed scans are welcome, too) and your bank details. Alternatively, we can also provide you with the value of the tickets as a voucher for redemption at later events. Please understand that this cancellation process may take a little time.
We would like to draw your attention to the fact that you can also donate the reimbursement amount to one of the following initiatives and thus support artists who are particularly affected by the current situation.
If you would like to make use of this, please let us know by e-mail which of these initiatives we can transfer your donation to. We will then forward the amount directly to you, stating your name.
Please note that unfortunately there is currently no sales at the box offices in the Haus der Berliner Festspiele and in the Gropius Bau.
We very much regret these cancellations and thank you for your understanding.
Stay healthy and we will hopefully see you soon!
Your Berliner Festspiele
Berliner Festspiele – Ticket Office (service telephone)
Contact, information, reservations, orders by telephone
Monday to Friday 11:00 to 15:00
Tel +49 30 254 89-100
Fax +49 30 254 89-230
Processing fee € 3.50 per order, payment by credit card only!
We regret that we cannot sell tickets to exhibitions and events at Gropius Bau by phone.
We are happy to hold tickets for you free of charge. Please collect your tickets three days after ordering them at the Ticket Office at Haus der Berliner Festspiele, since your reservation will be automatically cancelled on the 4th day.
Daytime and Evening Box Office
Our day and evening box offices are closed until further notice.
Reduced price tickets are available in advance and from the evening box office. Those eligible for reductions are: schoolchildren and students up to the age of 27, and those in training, engaged in Federal Voluntary Service, in receipt of unemployment benefit or holders of the Berlinpass. Only a limited allocation of tickets is available. Please keep valid ID with you when entering the event.
Holders of the Berlinpass may buy one reduced price ticket € 3 at the evening box office for the respective performance, subject to availability. Please show the relevant ID. Special and guest performances are not included.
tanzcard holders may purchase tickets for designated dance performances at a discounted price at the evening box office, subject to availability.
If you as a severely disabled person require someone to escort you, this person will be admitted free of charge on presentation of the appropriate credentials (“B-Ausweis”). We regret that such tickets can only be offered at the box office or by telephone.
Separate discounts apply for Gropius Bau: Please find the information here.