Jazzfest Berlin – FAQ

Questions and answers about the course of the Jazzfest Berlin 2020.
You can find information on purchasing tickets on the ticket page.

This page will be updated regularly. (Last updated: 21 October 2020)

What Hygiene Precautions Does the silent green Take?

The current hygiene precautions in times of Corona can be found on the website of the silent green (in German only).

How Will Admission to the silent green Be Managed on the Day of the Performance?

Admission to the concerts is 30 minutes before the beginning of the event. The routing is based on the one-way street principle via different entrances and exits. Please follow the signs on site or contact our admission staff.

I Would Like to Attend Two Successive Performances. May I Stay Inside the Betonhalle or Kuppelhalle of the silent green during the Interval?

No. We apologise for this, but we are obliged to clean, ventilate and disinfect the halls between performances. Audience members are not permitted to remain in the Betonhalle or Kuppelhalle of the silent green while this work is being carried out.

Is There a Requirement to Wear a Mouth and Nose Covering Inside the silent green?

A mouth and nose covering must be worn in the silent green; this also applies for the outdoor area if the minimum distance of 1.5 m cannot be maintained. You can take the mouth and nose covering off at the beginning of the concert. We also request that you wear your mouth and nose covering again while you are leaving the building and do not remove it until you are outside the building respectively outside the venue. Please always observe the minimum distance of 1.5 meters.

Is Any Catering Available at the silent green?

The MARS | Café & Bar offers catering at the silent green. In order to ensure that the currently necessary safety precautions are observed, special measures regarding distance and hygiene also apply there. Here you will find all information about hygiene precautions and reservation.

Will It Be Possible for Me to Use the Cloakroom at the silent green?

We regret that the cloakrooms must remain closed. You can take your wardrobe with you into the Betonhalle or Kuppelhalle. If possible, please leave large bags – from a size of DIN A4 – at home.

What Should I Do if I Feel Unwell on the Day of the Performance?

If you suffer from a chronic respiratory disease, we currently advise against attending an event. If you have had contact with someone suffering from COVID-19 in the last 14 days before an event or if you yourself suffer from an upper respiratory tract infection, unfortunately we are currently unable to grant you access to our events.

Please contact us by e-mail to or by phone on +49 30 254 89 100, so that together we can find the right way to deal with the situation.

I Need Special Assistance to Attend the Performance. Who Can I Apply to?

Please contact us by e-mail to or by phone on +49 30 254 89 100.

How Will Any Changes to the Programme / Running Order / Cast Be Communicated to Me?

Subscribe to our newsletter, follow us on our social media channels or check this page regularly. If you created a profile in our online shop and have booked a ticket there, we will also send you an e-mail with detailed information about your visit in good time.